Legal Service
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Legal & Professional Support Services
Helping You Deal With Difficult Matters With Confidence
When you are dealing with a council, landlord, housing association, managing agent or another organisation, knowing what to say, what documents to provide and how to present your case can make a significant difference.
Our company provides independent legal support, document preparation and professional administrative assistance to individuals, families, landlords, tenants and businesses.
Rather than leaving you to deal with complicated paperwork and correspondence alone, we help you understand the matter, organise the relevant information and prepare clear, professional documentation
How We Can Help
Our service covers a broad range of non-reserved legal and administrative matters.
We regularly assist with housing and council matters, including housing applications, homelessness and temporary accommodation matters, housing reviews, council disputes, housing association complaints, unsuitable accommodation, overcrowding, repairs, damp and mould, rent arrears and other tenancy-related issues.
We also provide support with landlord and tenant matters, including tenancy agreements, rent matters, deposits, notices, repairs, property-condition disputes and correspondence between landlords and tenants.
For leasehold and property matters, we can assist with reviewing and understanding leases, service-charge matters, ground rent, correspondence with freeholders and managing agents, lease disputes, planning applications, planning objections and related documentation.
Our family support service provides assistance with correspondence, forms, statements, chronologies, document preparation and the organisation of supporting evidence in non-reserved family matters.
Professional Letters & Representations
A large part of our work involves helping clients communicate effectively.
We can prepare professional letters, complaints, responses, requests for reviews, supporting statements and other correspondence addressed to:
Local authorities • Housing departments • Housing associations • Landlords • Managing agents • Freeholders • Businesses • Public authorities • Government departments • Other organisations
We can also help you respond when you have received a complicated letter and are unsure how to answer it.
Applications & Documents
We provide practical assistance with applications and documentation, including form completion, passport application support, supporting-document checks, covering letters, document organisation and general administrative applications.
We can review documents with you, explain their contents in straightforward language and help you prepare an appropriate response.
More Than Form Filling
Our service is designed for people who want practical assistance rather than simply being handed a form and left to complete it themselves.
We take the time to understand the background of the matter, identify the relevant documents and information, and help present your position clearly and professionally.
Depending on the type of matter, our assistance may include:
- Reviewing documents and correspondence
- Identifying information that may need to be addressed
- Drafting professional letters and responses
- Preparing complaints and review requests
- Helping complete applications and forms
- Preparing statements and chronologies
- Organising supporting evidence
- Explaining documents in straightforward language
- Research and general administrative support
- Helping clients prepare for correspondence or meetings with organisations
A Clear and Straightforward Service
We believe clients should understand what is happening with their matter.
We therefore aim to communicate in plain language, explain the scope of the assistance we can provide and keep our service practical and transparent.
Whether you need help preparing one important letter or ongoing administrative support with a more complicated matter, we will explain what assistance we can provide before work begins.
Important Information About Our Service
We provide independent non-reserved legal support and administrative services.
We are not solicitors and are not a firm authorised or regulated by the Solicitors Regulation Authority (SRA).